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Linus Juen currently serves as the Production Manager at BPA Quality (North America) since July 2015, overseeing a team of analysts and managing forecasting and production for various clients while ensuring effective coaching and training. Previous experience includes a role as a Customer Service Specialist at Sitel Group from October 2016 to June 2017, where Linus progressed to a second line position within one campaign. Earlier positions include working as a Bar Attendant at JD Wetherspoon from October 2013 to July 2015, and as a Waiter at David Lloyd Leisure from December 2010 to May 2013. Linus holds a Master of Science degree in Animal Behavior and Ethology (2016-2017) and a Bachelor of Science degree in Psychology (2012-2015), both from the University of Exeter.