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Jeffrey Zammit has a diverse work experience with a focus on customer success and support. Jeffrey is currently working as the Vice President of Customer Success at BPA Quality (North America), where they have been since 2022. Prior to this role, they served as the Director of Client Services at the same company from 2020 to 2022.

Before joining BPA Quality, Zammit worked as an Account Manager at BPA Quality from 2014 to 2020. In this role, they helped customer service organizations achieve their goals by creating and managing quality assurance and customer satisfaction programs.

Earlier in their career, Zammit served as a Senior Customer Support Supervisor at Bright House Networks from 2007 to 2014 and as a Sales Manager at Terminix from 2003 to 2007. Jeffrey also worked as a Customer Relations Manager at Capital One Financial Services from 1996 to 2003 and as a Customer Service Supervisor at MCI Telecommunications Corporation from 1993 to 1996.

From 1986 to 1991, Jeffrey Zammit attended Elon University - Martha and Spencer Love School of Business. Jeffrey pursued a Bachelors of Science degree in Business Administration, specializing in Management and Operations.