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Kelly Concho-Hayes has a diverse work experience in various organizations. From 2015 onwards, they worked as the Lead Director of Organizational Development at the Boys & Girls Clubs of America. From 2012 to 2015, they served as a Consultant at the Healthy Native Communities Partnership, Inc., where they provided technical and logistical support to partners, managed projects, and maintained the organization's website and networks. Prior to that, from 2011 to 2014, they held two roles at the American Diabetes Association, first as an Associate Director focusing on high-risk populations and health disparities, and then as the Native American Program Manager in the Greater San Diego area, working remotely with various tribes. From 2004 to 2011, they worked as the Program Director at Wings of America, where they oversaw project implementation, evaluation, and financial management.

Kelly Concho-Hayes pursued their education in a disciplined and academic manner. Kelly started their educational journey at Montana State University-Bozeman in 1997, where they completed their Bachelor of Science (B.S.) degree in Elementary Education and Teaching in the year 2002. Laying a strong foundation in the field of education, they then continued their scholarly pursuit at the same institution and obtained a Master of Education (M.Ed.) degree in Curriculum and Instruction, which they earned between 2002 and 2003.

Driven by their passion for language, literacy, and sociocultural studies, Kelly Concho-Hayes enrolled at The University of New Mexico from 2004 to 2009. Although no specific degree name is provided, it is clear that their focus at this institution was on Language, Literacy, and Sociocultural Studies.

By following this comprehensive educational path, Kelly Concho-Hayes has developed a deep knowledge base in pedagogy, curriculum development, and the broader context of language and cultural influences in education.