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Harley Duff has a background in finance and business administration. They have gained experience in various roles such as Account Manager, Client Services Administrator, Accounting Assistant, Bank Teller, and Guest Services Associate in different companies before joining Boyd Metals. They are currently responsible for ensuring the perfect experience for guests and communicating details to the managing partner to enhance the overall experience. Additionally, they have been appointed as a Server Trainer to train new serving staff at Bonefish Grill.