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John K. is a skilled professional with extensive experience in customer support and analytical roles. Currently serving as a SOC Analyst at boxxe since November 2022, John previously held the position of Support Analyst at Zoopla, where responsibilities included resolving client issues through troubleshooting techniques. Prior to these roles, John worked as an Inbound Telephonist and Customer Service Agent at Celtic & Co., and as a Customer Assistant at Tesco. John’s earlier experience includes serving as a Base Operator at A2B, providing logistical support and handling public inquiries. John K. holds AS Level qualifications in Biology, Psychology, Physics, and Chemistry from Truro and Penwith College.