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Heeral M. has a diverse work experience spanning various roles in labor and employee relations, as well as legal research and human resources. Heeral most recently worked as the Director of Labor and Employee Relations at Bowery Residents' Committee, where they provided guidance on staff performance, contract interpretation, and policy violations. Prior to that, they served as the Facility Labor and Employee Relations Director at NYC Health + Hospitals, where they reviewed complaints, maintained relations with union representatives, and reported on collective bargaining matters. Heeral also held positions at NJ TRANSIT, ADP, the National Labor Relations Board, North Jersey Arts & Science Charter School, Brand Acumen, and the US Marine Corps, where they undertook responsibilities related to labor relations, investigations, legal compliance, and disciplinary proceedings.

Heeral M. pursued a Bachelor of Arts (B.A.) in Psychology and a Bachelor of Science (B.S.) in Criminal Justice Administration from Park University, where they attended from 2009 to 2013. In 2014 and 2015, they attended Rutgers University-New Brunswick and completed a Masters of Labor and Employee Relations (MLER) with a field of study in Labor Studies and Employment Relations. From 2016 to 2019, Heeral M. pursued a Master of Business Administration (M.B.A.) at Northeastern University, although the specific field of study was not provided.