Lightmoor Village is a modern urban village development in Telford. The Village is a joint venture between housing association Bournville Village Trust (BVT) and the Homes and Communities Agency (HCA). To make sure the Village is a long term success, Bournville Stewardship Services, part of BVT, manage much of the public open space. Bournville Stewardship Services also works to preserve the character of the area and encourage a strong community spirit. We call this long term stewardship. Once the village is complete it will comprise of around 1000 homes, a primary school, community centre, health centre, nursery and shops; as...

Real Estate

Bournville Village Trust

Bournville Village Trust's headquarters in Birmingham, United Kingdom

The Customer Support and Service team at Bournville Village Trust ensures residents and stakeholders receive timely assistance and support related to housing and community services. They handle inquiries, manage customer relationships, and address issues regarding income recovery while fostering a positive community experience through effective communication and problem resolution. Their focus is on enhancing resident satisfaction and maintaining the village's long-term stewardship goals.

Customer Support and Service

The Community Engagement and Development team at Bournville Village Trust focuses on fostering strong relationships within Lightmoor Village to enhance community spirit and participation. They support residents through initiatives that promote social involvement, manage community programs, and facilitate communication between the organization and the local population. Additionally, the team works on preserving the village's heritage and ensuring equitable access to community resources, contributing to a sustainable and inclusive living environment.

Community Engagement and Development

The Finance and Operations team at Bournville Village Trust is responsible for overseeing the financial management and operational efficiency of the Lightmoor Village development. This team manages budgeting, income services, property management, and commercial activities to ensure the sustainable success of the community. They work collaboratively to support Bournville Stewardship Services in maintaining the village's character and fostering community spirit while managing financial assets effectively.

Finance and Operations

The Operations and Project Management team at Bournville Village Trust is responsible for overseeing the planning, execution, and delivery of various projects within Lightmoor Village, ensuring they align with the long-term vision of the community. This team manages the development of essential infrastructure and public spaces, collaborates with stakeholders, and maintains high standards of service, all while fostering a sustainable and thriving community environment.

Operations and Project Management

The Communications and Governance team at Bournville Village Trust is responsible for ensuring effective internal and external communication strategies, fostering community engagement, and upholding governance standards. This team works collaboratively to build a positive brand image, enhance customer experience, and promote transparency in operations, ultimately supporting the long-term success and stewardship of Lightmoor Village.

Communications and Governance

This department focuses on ensuring adherence to regulations and conducting audits to maintain organizational integrity.

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People (4)

Jobs (0)

Other teams

Community Engagement and Development

Finance and Operations

Operations and Project Management

Communications and Governance

Audit and Compliance

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People (4)

Jobs (0)

Other teams

Community Engagement and Development

Finance and Operations

Operations and Project Management

Communications and Governance

Audit and Compliance

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