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Aaron Basi is an experienced customer service professional with a diverse background in team management and technical support roles. Currently serving as Customer Service Manager at Bournville Village Trust since November 2021, Aaron previously held positions including Customer Service Team Leader at Sitel Group and Customer Support at NCF Living. Additional experience includes roles as a 1st Line Support Technician at HAS Technology Group and Customer Service Specialist at Hozelock, both emphasizing technical support and customer engagement. Earlier career highlights include serving as a Customer Relations Executive at pensionsync and Team Manager at Capita, where leadership and training were key responsibilities. Aaron holds educational qualifications from Birmingham Metropolitan College and Fairfax School.