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Jo Pitcher is an experienced operations and project manager with a robust background in managing IT supplier relationships and overseeing various projects in diverse organizations. Currently serving as Estates Operations Manager at Bournemouth University since February 2018, Jo has a proven track record in negotiating supplier contracts, participating in procurement tenders, and developing KPI metrics. Previous roles include Project Manager and Global Project Implementation Manager at Fitness First Group, where significant achievements involved the successful implementation of global facilities management systems and strategic management of IT systems. Jo also has extensive management experience from earlier positions such as UK Facilities & Helpdesk Manager and Payroll Controller at Fitness First UK, along with foundational roles in the insurance and travel sectors. Educational background includes attendance at Westwood St Thomas, Salisbury.