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Jon Kuhn is an experienced IT and customer support professional with a robust background in help desk management and customer service. Currently serving as Help Desk Manager at Bounteous since November 2022, Jon has previously held significant leadership roles, including Director of Customer Support at CrisisGo, Director of Customer Service at Intercard Inc., and Manager of IT Service Desk at MiTek Industries Inc. With a career spanning over two decades, Jon has managed customer support teams and IT services across various organizations, enhancing service delivery to thousands of users. Jon holds a Bachelor's degree in Computer and Information Sciences from Missouri State University, obtained in 2000.