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Josh Blanc has worked in various customer success and customer service roles throughout their career. Josh'smost recent position was as a Customer Success Manager at Boulevard, where they started in 2023. Prior to that, they worked as a Customer Success Manager at VelocityEHS from 2021 to 2023. Before that, they were a Senior Customer Success Specialist at Service Objects from 2021 to 2021, and a Technical Account Manager/Customer Success Manager at Postal.io from 2020 to 2020. Blanc also has experience working for MINDBODY as a Customer Success Manager II and an Onboarding Specialist from 2015 to 2020, Shopatron as a Customer Service Representative in 2014, Conversio Health as a Senior Trainer and Patient Care Coordinator from 2012 to 2014, Running Warehouse as an Order Processor in 2011, and Tennis Warehouse as an Aisle Manager from 2009 to 2011.

Josh Blanc attended Las Positas College from 2004 to 2006 and obtained a General degree. Josh attended Cuesta College from 2006 to 2007 and obtained an Associate of Arts degree in Transfer Studies. Josh also attended California Polytechnic State University-San Luis Obispo from 2007 to 2009. In terms of certifications, they obtained EDGE Job Coach Certified from Mindbody and Customer Success Manager Certification from Gainsight in 2018. Josh obtained eight additional certifications from LinkedIn in 2021, including Customer Success Management Fundamentals and Winning Back a Lost Customer.