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Danny Williams is an experienced IT professional with a diverse background in customer success and technical support across various international companies. Currently serving as a Customer Success IT Specialist at Certainly since August 2020, Danny previously held roles such as Internal Tools Senior Engineer at Ontruck, where responsibilities included implementing an IT service desk and supporting video-conferencing solutions. Danny's earlier positions involved providing desktop support and managing video conferencing technologies at Ebury, The Body Shop, Deluxe Digital London, and Big Group, demonstrating a strong capability in IT support and infrastructure management. Danny's educational background includes attendance at Kingsdale from 1990 to 1995.