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Dheeraj Kumar possesses over a decade of experience in order management, sales operations, and customer service, with a current role as Manager (Order to Cash) at Boston Financial Advisory Group since August 2016. Responsibilities include reviewing customer orders and verifying critical order details. Previously, Dheeraj served as Assistant Manager, overseeing communication with the sales department to ensure compliance with company policies. Experience also includes roles as Subject Matter Expert at Quatrro and CSR at Agilent Technologies, focusing on formal quotations and order management. Dheeraj began a career in compliance at Delhi Call PVT LTD, managing escalated complaints. Dheeraj holds an MBA in Sales and Marketing Operations from Symbiosis Institute of Management Studies.