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Kholoud Reda has a diverse work experience in the field of customer service and product management. Kholoud has most recently worked at Bosta as an Associate Product Manager since October 2022. Prior to this role, they worked as an Onboarding Specialist from April 2021 to October 2022, and as a Client Support Representative from May 2020 to April 2021. Before joining Bosta, Kholoud worked at Teleperformance as a Back Office Employee from October 2019 to May 2020, and as a Customer Service Representative from March 2019 to October 2019. Additionally, they worked briefly at Orange as an Inbound Customer Service Representative (VIP segment) from July 2019 to September 2019.

Kholoud Reda's education history includes completing a course in Product Management at the Knowledge Officer Career Accelerator in 2022. Prior to this, they pursued a Bachelor of alsun degree in Chinese Language and Literature at Ain Shams University. Additionally, Kholoud obtained a certification titled "Become a Product Manager | learn the skills and get the job" from Udemy in January 2022.