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Felipe Michel A. is a skilled IT professional with extensive experience in support and systems engineering. Currently serving as a Senior IT Support Technician at Take-Two Interactive Software, Inc. and having held similar positions at Zynga, NaturalMotion, and BossAlien since September 2021, Felipe has demonstrated expertise in managing IT systems, troubleshooting hardware and software issues, and overseeing technology migrations. Prior roles include IT System Engineer at Sagari Ltd and Senior IT Support Technician at Galp and Fujitsu Portugal, among others. Felipe's technical proficiency covers a range of platforms, including Windows, macOS, and Linux, as well as license management for Microsoft Office 365 and Active Directory administration. Felipe holds a Bachelor of Technology in Information Technology from Centro Universitário Senac.