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Mercy Pangkey has extensive experience in sales controlling and commercial management, with a career at Bosch Indonesia since September 2013, currently serving as the Sales Controlling and Commercial Manager. This role involves directing sales operations, collaborating with demand planners across APAC and EU, providing sales performance analyses, and managing compliance with government regulations. Previous positions at Bosch include roles in demand planning and customer order management, where responsibilities spanned inventory management, order processing, and supplier coordination. Prior to Bosch, Mercy Pangkey worked at PT. Nagase Ekspor Impor Indonesia as a Sales/Marketing Executive, focusing on client relations and business development in the plastic division. Mercy Pangkey graduated from Universitas Advent Indonesia in 2006.