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Rebecca Dautel is a Customer Support Coordinator at Bosch Healthcare Solutions GmbH since January 2021, specializing in 3rd Level Support for the Vivalytic in-vitro diagnostic product field. Key responsibilities include coordinating technical measures between external customers and internal departments, conducting training sessions, and optimizing business processes. Prior to this role, Rebecca worked as an Analyst at Zoi GmbH from November 2017 to December 2020, where project management and strategic data analysis were pivotal tasks. Academic background includes a Post-Doc and PhD at Eberhard-Karls-Universität Tübingen, focusing on the molecular characterization of plant proteins, coupled with a Diplom in Biology from the same institution.