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Jessica Parsons is an experienced professional with a diverse background in retail and customer service, currently serving as a Shop Support Coordinator at Borsheims since March 2021. In this role, Jessica is cross-trained to assist in various Shop Support areas, facilitating communication among co-workers, vendors, and customers. Prior experience includes working as a Factory Repair Associate at Borsheims, where Jessica coordinated repairs and maintained documentation for over 400 items. Jessica also excelled as a Jewelry Consultant at Lovette Jewelers, achieving top sales for six consecutive months. Additionally, Jessica held multiple roles at Victoria's Secret, including Beauty Supervisor, and has experience in leadership and customer service from previous positions at maurices, Nebraska Wesleyan University, and TJ Maxx. Jessica holds a Bachelor of Arts in Theatre Arts from Nebraska Wesleyan University and a certification as an Applied Jewelry Professional from the Gemological Institute of America.