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Usama Karam is a skilled software quality assurance professional currently serving as a Software QA Engineer at BorrowWorks since November 2022, where participation in agile development processes and automation testing with Cypress are key responsibilities. Previous experience includes roles as a Quality Assurance Analyst at Vartana and Software QA Tester at a confidential company, in addition to a position as Software Quality Assurance Engineer and Assistant Manager Customer Services at Convo.com. Usama's career also encompasses technical support and web development roles, including Offshore Web Developer at eMarketing Concepts and Junior Web Developer at Pixako Technologies (Pvt.) Ltd. Educational qualifications include a Master’s degree in Computer Science from Maharishi International University and a Bachelor’s degree in Computer Software Engineering from International Islamic University, Islamabad.