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Heather Elliott has a vast and diverse work experience in the healthcare and pharmacy industry, starting as a Retail Specialist at Boots UK in 2000 and progressing to roles such as Pharmacy Manager, Hospital Manager, and Head of Healthcare Development and Life Sciences. Additionally, they have been involved in various committees such as Birmingham and Solihull Local Pharmaceutical Committee and St Richard's Hospice as a Member of the Board of Trustees. Their experience showcases a blend of operational management, strategic planning, and community engagement within the pharmaceutical sector.

Heather Elliott completed their Bachelor's degree in Pharmacy at Aston University from 2003 to 2008. Heather later pursued a Public Speaking Course at Speakup Challenge in 2019. In 2020, they enrolled in Nottingham Trent University to earn an Executive MBA in Business Administration and Management, which they completed in 2023. Additionally, they also received training in Negotiation from The GAP partnership in 2020.