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Monika Kapitan has extensive experience in customer success and account management, currently serving as the Customer Success Team Leader (Onboarding) and Manager Account at Booksy since March 2020. In addition to this role, Monika has been a photographer for You're Welcome Agency, working with Magazyn Together and Magazyn Mademoiselle since June 2018. Previous positions include Office Manager at Neptun Apartments, Menedżer ds. kluczowych klientów at Agnecja City Media Group, Manager Account at ZnanyLekarz, and Manager at CCIG. With a career spanning over a decade, Monika also held the roles of Team Leader and Specialist in telephone customer service at Optima Sp. z o.o. from June 2012 to April 2015.