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Arvin K. has worked in various customer service roles since 2007. Their first position was as a Senior Customer Service Specialist, Accounts and Administration at RMS Ltd from 2007 to 2011. Arvin then became Manager, Customer Service and Administration at Crews and Tangos from 2011 to 2015. After that, they worked as a Customer Service Manager at Rogers Communications from 2015 to 2018. In 2020, they were a Customer Success Manager / Level 3 at WellnessLiving and is currently working as an Onboarding Specialist - Customer Success at Book4Time Inc. and as Cabin Crew at WestJet, both positions starting in 2022.

Arvin K. has a diverse educational background. Arvin obtained a High School Diploma from Chinmaya Vidyalaya High School in 2011, majoring in Business, Sciences and Computers. Arvin then went on to pursue an Advanced Diploma in Computer Science at George Brown College. In 2015, Arvin K. obtained a Bachelor's degree in Aeronautics/Aviation/Aerospace Science and Technology, General from Seneca College. Arvin later went on to complete a Bachelor of Business Administration - BBA in Business Administration and Management, General from Seneca College in 2018. In addition, Arvin K. has obtained certifications from LinkedIn in Customer Service: Handling Abusive Customers and Unconscious Bias in September 2020.