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Padraic Coffey

Customer Support Specialist at Bonsai

Padraic Coffey has a diverse work experience in various roles and industries. In 2023, they worked as a Customer Support Specialist at Bonsai, where they ensured target KPIs were met, provided holistic advice to users, and communicated insights to stakeholders. From 2021 to 2023, at Shopify, they served as a Support Specialist, resolving issues related to logistics and fulfillment, and as a Support Agent, assisting with website customization and troubleshooting. In 2021, they worked as a Lecturer at Simon Fraser University Continuing Studies, delivering lectures on Irish history. Prior to that, from 2017 to 2021, they were a Language Instructor at EC English Language Centres, where they designed instructional materials and collaborated with colleagues. From 2015 to 2017, they worked at GV English Centres as an IELTS Speaking Examiner and later as an Invigilator and Clerical Marker. From 2010 to 2017, they were a Copywriter and Sub-Editor, conducting research and creating advertising materials. In 2015, they worked as an English Language Instructor at EF Education First and Vancouver English Centre, designing lessons and providing feedback to students. Padraic also worked as a Language Instructor at SEDA College from 2013 to 2015, teaching English grammar and preparing students for the IELTS exam. Additionally, they worked as a Market Researcher at the Jameson Dublin International Film Festival.

Padraic Coffey completed their Bachelor of Arts degree at University College Dublin from 2005 to 2008. Padraic further pursued their education by obtaining a Master of Arts degree from the same institution in 2009-2010. In 2013, they earned a Certificate in English Language Teaching from the Centre of English Studies in Dublin, Ireland.

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