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Jason Roberts has extensive experience in information technology and customer service management, currently serving as Information Technology Services Manager and Customer Service Manager at Bonnie Plants, LLC since November 2020. Prior to this role, Jason held multiple positions at Rheem Manufacturing from June 2011 to October 2020, managing a technical support department and an outsourced call center. Jason's career began at Home Depot, where responsibilities included managing outsourced call center operations and providing technical support as a Systems Specialist. Jason served in the U.S. Army from 1995 to 2001 and has a Bachelor's degree in Communication - Media Studies from Kennesaw State University and a Master's degree in Business and Technology from the University of Georgia.