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Thembelihle Khumalo currently serves as an Onboarding Membership Clerk at Bonitas Medical Fund, responsible for capturing, underwriting, and ensuring the quality control of membership transactions in line with Scheme Rules and contractual agreements since May 2022. Prior to this role, Thembelihle worked as a Chronic Medicine Management & Hospital Benefit Management Call Center Agent at Bonitas Medical Fund, engaging with healthcare providers and members to resolve inquiries and provide information. Experience also includes a position as a Membership Clerk at Bonitas Medical Fund and an HR General Administrator at AfroCentric Group, where HR administrative tasks were performed, alongside an internship in the same field. Early professional experience consists of a floor assistant role at Mr Price Group. Thembelihle holds a Higher National Diploma in Human Resources Management from Flavius Mareka TVET College and a Higher Certificate in Business Management from CTI Education Group.