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Christine Wong is a seasoned professional in customer support and operations management, currently serving as the Sr. Manager of Customer Happiness - Business Operations at Bombas since November 2024. Prior experience includes roles as Customer Support Operations Manager at HelloTech Inc. and Product Support Team Lead at JOOR, where Christine led teams and drove performance improvements. With a solid foundation as a Business Analyst at Sky IT Group and experience as a Client Support Analyst at JobDiva, Christine has consistently enhanced client services and operational efficiency. Christine began a career in recruitment as a Sr. Recruiting Specialist at Axelon Services Corporation. Christine holds a Bachelor of Science in Business Administration with a focus on Information Systems from Boston University's Questrom School of Business.