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S H. holds a Bachelor's degree in Education and Special Educational Needs, as well as additional qualifications in teacher education and management from Liverpool Hope University and Edge Hill University. S H. is currently the Head of Learning Support at Bolton College since September 2023. Previously, S H. served as SEND Manager at Blackburn College from April 2020 to September 2023 and as Pre Advanced Lecturer at Accrington & Rossendale College from January 2013 to March 2020. Additionally, S H. worked as a Trainer/Assessor at Preston's College from January 2011 to January 2013, gaining extensive experience in course planning, learner support, and special educational needs coordination throughout these roles.