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Nicole Viola is an experienced professional in the fashion industry, currently serving as a PLM Project Manager at Boll & Branch since September 2019. In this role, Nicole acts as the primary liaison between internal PLM users and Centric support, providing training and troubleshooting support to enhance system efficiency. Previously, Nicole held positions including Product Development Associate and Customer Experience Associate at Boll & Branch, where responsibilities included managing product development processes, ensuring effective logistics, and addressing customer inquiries. Earlier work experience includes roles as a Brand Ambassador and Customer Service representative at Jude Connally Clothing, as well as various internships in marketing and merchandising at Immaculata University Bookstore and Darci Henry Beauty. Nicole holds a Bachelor's degree in Fashion Merchandising from Immaculata University, acquired in 2018.