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Jacob Lessing is an experienced professional in customer service and operations management, currently serving as Chef for Beboer- og Ejendomsservice at Boligselskabet Sjælland since September 2022. Prior roles include Customer Service & Sales Support Manager at Georg Jensen and Customer Experience Manager at Blue Energy A/S. Jacob has held significant positions such as Head Of Customer Service at NRGi and Natur-Energi A/S, overseeing customer service operations for over nine years. With a background that includes roles in process management and team leadership at SEB Kort and Magasin du Nord, Jacob has developed a strong skill set in customer relations and operational efficiency. Educational achievements include project management training at Niels Brock and a higher commercial examination from Copenhagen Business School.