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Milton Martinez Silgado is a seasoned professional with extensive experience in risk quality analysis and customer service in the financial sector. Currently serving as a CM Risk Quality Analyst and Client and Merchant Risk Analyst at Bold.co since October 2021, Milton specializes in dispute resolution, chargebacks, fraud prevention, and sensitive information management. Prior experience includes roles at CredibanCo as an Operations Assistant and Back Office Assistant, providing customer support and assisting with regional operational needs. Milton also ventured into entrepreneurship with love & keep, successfully retailing baby clothing, and has experience in commercial advising at TDISE?O WEB. Educational qualifications include a Diplomado en an¨¢lisis de datos from Corporaci¨®n Universitaria Americana and a degree in international business from Corporaci¨®n Universitaria Minuto de Dios, complemented by a Technologist in International Business from SENA.