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Hermona Goitom has a diverse work experience in various industries. Hermona started their career at The Rivenhall Hotel as a Hospitality and Event Team Leader, where they served customers, took orders, and hosted functions. Hermona then worked as a Beauty and Fashion Advisor at Guerlain, Sisley, Eve Lom, Coccinella, Max & Co, Penhaligon's, assisting customers with product knowledge and sales. Hermona later joined Pizza Hut as a Hospitality Team Leader, where they provided customer service. Hermona then had multiple roles at Foot Locker Europe, starting as a Sales Associate, Cashier, and Shift Leader, where they focused on customer engagement and retail. Hermona was promoted to Deputy Manager/Store Manager, overseeing sales growth, personnel management, and store operations. Finally, at Boggi Milano, they worked as an Operations in Store/Sales Trainer UK, responsible for training new team members and managing customer satisfaction and sales.

Hermona Goitom has a strong educational background in the field of business and commerce. Hermona attended Westminster Kingsway College from 2006 to 2008, where they earned a BTEC National Diploma in Business/Commerce. Following that, they enrolled at Kingston University from 2008 to 2012, where they obtained a Bachelor of Arts (B.A.) Hons degree and a Bachelor of Arts (BA) degree, both focused on International Business/Trade/Commerce.