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Rose Rivera currently serves as a Marketing Systems Administrator at Bogen Communications, Inc., a position held since November 2021. Prior experience includes roles as Operations Lead - Software Analyst and Associate Software Support Analyst at INIT Innovations in Transportation, Inc., where responsibilities included managing KPIs and client support requests. Additional experience encompasses working in IT service support at Navy Marine Corp Intranet and as a Patient Representative at South Coast Medical Group. Rose Rivera's military experience as an Information Technology Specialist and Communications Security Supervisor with the U.S. Army provided foundational skills in IT support and security procedures. Rose Rivera earned a Bachelor of Applied Science in Computer Science from South University between 2016 and 2019.