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Crystal Aguilar has extensive experience in customer service and management roles across various industries such as telecommunications, aviation, and retail. Currently working as a Quality Assurance Specialist at The Beachbody Company, Crystal is responsible for managing the call center, monitoring performance reports, and collaborating with Project Management to optimize resources. Prior to their current role, Crystal also held positions such as Customer Service Team Lead, Sales Manager, and Executive Assistant, showcasing their diverse skill set in leadership, training, and customer support. Crystal's education background includes attending El Camino College.