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Ryan Erickson is an experienced IT professional currently serving as the IT Manager at Bock Water Heaters, Inc. since November 2018. Previously, Ryan held the position of Tier 1 Analyst at Fiserv from June 2015 to November 2018, focusing on the development and implementation of Windows Server operating procedures and Mainframe operations. Prior experience includes an internship as a Computer Support Specialist at Trachte, Inc., where Ryan contributed to the implementation of a new SAN, UPS, switches, and routers. Ryan holds a Bachelor's Degree in Information Technology from the University of Wisconsin-Whitewater, completed in 2015.