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Zero Chui started their work experience in 2010 as an Assistant Manager in Product Development at Sun Life Financial. In this role, they were responsible for implementing product activities and promotion campaigns, conducting market research, collaborating with internal departments, and reviewing product documents.

In 2012, Zero Chui joined BOC Group Life Assurance Company Limited as a Product Development Manager. Zero held this position until 2015 when they moved to AXA General Insurance Hong Kong Limited as a Sales Development Manager.

After three years at AXA, Zero Chui returned to BOC Group Life Assurance Company Limited in 2018, where they served as a Product Development Manager. In October 2021, they were promoted to Associate Director in the Product Development Department, a position they currently hold.

From 2004 to 2007, Zero Chui attended Hong Kong Baptist University, where they pursued a Bachelor of Business Administration degree with a focus on Human Resources Management.