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Susan L. has extensive experience in sales administration and client relationship management. Since June 2016, Susan has served as a Senior Sales Administrator at BOBST, where responsibilities include managing client interactions and supporting sales processes. Prior to this role, Susan worked at IBM from October 2000 to May 2016 as a Customer Relationship Representative, focusing on client satisfaction and problem resolution. Susan began at IBM Corporation as an Accounts Receivable Team Leader from 1997 to 2000, managing a team of 13 professionals and supporting significant revenue generation for Global Fortune 500 companies. Susan holds a Bachelor of Science degree in Business Administration from Montclair State University.