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Natália Viviani Lujan is a Senior Product Designer with experience at Grupo OLX, focusing on enhancing property buying and rental platforms, specifically Zap and Viva Real. Concurrently serving at CWI Software, Natália is full-time allocated at OLX Brasil. Previous roles include Platform & Product Ops and Design Ops at Boa Vista, where responsibilities involved organizing the design team's task management and developing a design process playbook. Natália also held positions as a Product Designer at Stoodi and a Mid Level UX/UI Designer at Dotz, contributing to user experience improvements and journey development. Educational accomplishments encompass a range of courses in Product Ops, Design Systems, UX Metrics, and Design Leadership from various institutions, alongside a degree in Graphic Design.