Fiona Fraser-Forbes is a seasoned compliance professional with extensive experience in the financial services sector. Currently serving as Compliance Advice Manager at BMW Financial Services (GB) Ltd since July 2022, Fiona previously held the position of Head of Compliance & Standards at PSA Finance UK Limited from June 2011 to October 2021, where responsibilities included providing compliance support and embedding best practices for finance products related to Peugeot, Citroen, and DS vehicles. Fiona's earlier roles at PSA Finance also encompassed Customer Relations Manager, Retail Customer Services Manager, and Fleet Customer Services Manager, where expertise in compliance, team leadership, and operational improvement was demonstrated. Fiona's career also includes managerial positions in various companies such as moveme.com, Santander Consumer Finance, Fidelity Investments, SimplySwitch, CBSbutler, and Santander Consumer (UK) plc, showcasing a strong foundation in customer service, telemarketing, and technical recruitment.
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