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Kritika Talwar is currently working as a Customer Contact Center Associate at BMO since September 2022. Prior to this, Kritika held various roles at McDonald's from December 2020 to October 2023, including Shift Manager, Team Lead, Crew Trainer, and Crew Member. Before their time at McDonald's, Kritika worked as a Strategist in Digital Sales & Marketing at MyTravelBox from January 2019 to August 2020. Kritika completed their Postgraduate Degree in Global Hospitality & Tourism at Capilano University from September 2020 to December 2021 after obtaining a Bachelor's degree in Tourism and Travel Services Management from Panjab University from 2015 to 2019.