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Nikki Stanley possesses extensive experience in account management, billing analysis, and operations within the restoration and service industries. Currently serving as a National Account Specialist and previously as a Billing Analyst at BluSky Restoration Contractors since July 2018, Nikki excels in resolving billing issues and ensuring clear communication between team members, customers, and adjusters. Prior roles include Loss Mitigation Manager at Paul Davis USA and ServiceMaster, where responsibilities encompassed managing operations, addressing customer complaints, and overseeing teams. Earlier career experiences include procurement as a Buyer/Planner at Hart & Cooley, Inc. and roles in customer service and healthcare at Oakridge Apartments and Leisure Years Nursing Home, respectively.