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Susan Wu has worked in the design industry since 2003. Susan began their career as a Graphic Designer at MZ Berger in 2003. In 2004, they moved to Federated Merchandising Group as an Associate Art Director. In 2005, they joined Armitron as a Designer. In 2006, they returned to BlueSwitch, where they have held the roles of Web Designer, Senior Web Designer, and Creative Director.

Susan Wu received their Bachelor of Fine Arts (B.F.A.) in Computer Art from the School of Visual Arts.