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Jie Charles has over 10 years of experience in the retail and eCommerce industry. In 2021, they became the VP of DTC for Blueland. From 2020-2019, they held the VP of DTC role for LOLA - mylola.com and the Head of Marketing role for CareMessage. From 2011-2009, they were the Director of International Marketing for J. Crew, Director of Digital Strategy & Global eCommerce for Ralph Lauren, and International Strategy MBA Intern for Shopbop | East Dane. In 2009, they were a Senior Leadership Program MBA Intern for Sears Holdings Corporation. From 2005-2009, they were an Operations Management for McMaster-Carr. During this time, they negotiated cost savings with hundreds of vendors while managing supply chain and sales fulfillment operations.

Jie Charles has an MBA from Harvard Business School and a BS in Engineering Science, with highest honors, from Smith College.