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Chris Ewens has extensive experience in customer and technical support roles, currently serving as a Tier 1 Customer Support representative at BlueJeans Network since December 2017, where responsibilities include providing network support for video conferencing services. Prior experience includes a longstanding position as a Customer Support TSR III at First Call Resolution since July 2012, and a role as Technical Support Team Lead and Head Trainer at Pebble from November 2015 to December 2017, where Chris managed technical support operations and training initiatives.