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John Robertson began their career in 1994 at Equitrac as a Senior Systems Analyst, where they worked until 1998. John then moved on to Bay State Reprographics in 1999, where they served as the IT Director until 2006. In 2006, they transitioned to NRI as the IT Director of the Boston Office.

John Robertson's education history includes attending BCC, with no specific degree or field of study mentioned. Additionally, they obtained certifications in Procore Technologies in 2016, including Procore Certified: Architect, Procore Certified: Associate, and Procore Certified: Subcontractor.