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Alexandre Gagnon has extensive experience in technical support and service roles, currently serving as Regional Technical Support at BlueCrest since September 2018. Prior to that, Alexandre worked at Pitney Bowes, where roles included Regional Technical Support and Technician de Service, from November 1999 to the present. Alexandre's career began at Xerox as a Technician de Service from March 1995 to October 1999. In terms of education, Alexandre obtained an AEC in Automation and Control from Collège Ahuntsic in 2003 and completed a program in Electromechanical Systems Automation at Centre de Formation Professionnelle St-Henri in 1996.