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Moataz Shaaban is an experienced Infrastructure Solutions Manager at BlueCloud Technologies since November 2015, where responsibilities include ensuring the quality of deliverables, supporting team members, and managing social media presence with technical content. Previously, Moataz served as a Technical Consultant at ITWORX Education and held various roles at BlueCloud from March 2011 to October 2015, including Team Lead, contributing to standardization and documentation efforts in the team. Additional experience includes positions at Information Technology of Egypt Corporation and the Ministry of Defence, focusing on customer support, technology implementation, and training. Moataz holds a Bachelor of Engineering in Communication Engineering from Zagazig University, earned in 2004.