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Alexander Knab is an experienced professional in the technology sector, currently serving as a Customer Care Manager and Technical Team Lead at BlueCat since June 2010, where responsibilities include handling urgent escalations and developing features. Previously, Alexander held the role of QA Lead, overseeing Address Intelligence, Threat Protection, and Windows integration. Earlier career positions include Application Support Analyst at Maple Lake Ltd, QA Analyst at ECtel, and Network Consultant at Aginix Networks Ltd. Alexander began a career in technology as a System Administrator with the IDF. Alexander holds a B.A. in Computer Sciences and Management from Open University in Tel-Aviv, completed between 2002 and 2005.