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Troy Lachance has a strong background in creative design and interactive technology. troy began their career in 2000 as an Interactive Designer at the National Portrait Gallery, Smithsonian Institution, where they worked until 2005. Following that, Lachance joined RTP Technical Services as a Senior Interactive Designer from 2005 to 2007. troy then moved to Bluecadet, where they held multiple roles including Senior Interactive Designer from 2007 to 2010, Creative Director from 2010 to 2016, Executive Creative Director from 2016 to 2018, and currently serves as the Chief Creative Officer since May 2018.

Troy LaChance completed their education from 1998 to 2001 at George Mason University, where they earned a Master of Arts degree in History with Distinction.