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Louise Tharnthong currently serves as the EMEA Strategic Transformation Director at Blue Yonder, overseeing projects in omni-channel, eCommerce, order management, returns management, and end-to-end supply chain processes. Additionally, Louise holds the position of Director of Development at T2 Asia, focusing on investments in sustainable businesses in Southeast Asia. Previous experience includes significant roles at O2 (Telefónica UK), where responsibilities encompassed the complete digital and omnichannel transformation of the business, as well as operational development. Prior positions at Tesco involved international multichannel development, leading eCommerce operations in Thailand, and launching innovative services such as Click and Collect. Louise has a strong academic background with an MSc with Distinction and a 1st Class BSc (Hons) in International Business and Business Management from the University of Surrey.