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Graham Gearing is an experienced professional in customer retention and support services, currently serving as the Vice President of Customer Retention at Blue Yonder since February 2020. Prior to this role, Graham held various positions at JDA Software from 1998 to 2020, including Vice President, Director of Support Services, Senior Support Manager, and Support Analyst, after starting as a Business Analyst. Graham began a career in project management and retail at Virgin Retail from 1984 to 1998, showcasing a strong background in managing customer-focused initiatives. Educational qualifications include a degree from London Metropolitan University, completed between 1980 and 1983.